In order to enhance the leasing experience for Toyota
customers, Toyota Financial Services is offering a new plan to protect consumers who have questions about their financial responsibility for items such as dings, dents, scratches and missing parts or equipment while leasing a vehicle. The Excess Wear & Use (EWU) Protection Plan from Toyota Financial Services was developed to provide added assurance to these leasing customers.
“We developed EWU in collaboration with dealers and industry advisors with the consumer experience top-of-mind,” said Mike Groff, TFS/LFS Group Vice President of Sales, Marketing, and Product Development. “We want to help our customers avoid unexpected charges when they return their vehicle at lease-end and provide a hassle-free, customer friendly claims process.”
EWU is a protection plan offered to TFS/LFS lease customers that waives “excess wear and use” charges they would otherwise be responsible for paying at the end of their lease term. EWU covers items that are beyond normal wear and tear, up to specificed limits, including:
- Interior cuts, burns or stains
- Damage to tires, rims or hubcaps
- Broken or scratched windshield, window, mirrors or lights
- Damaged bumpers, body dents, dings or scratches
- Missing parts or equipments
To find a dealer visit our dealer page
; customers can also visit www.toyotafinancial.com or www.lexusfinancial.com.